Radiology Scheduler- Call Center

The Brigham and Women's Hospital, Inc.

Boston, MA, US
Base: $18.58 - $26.58phly; bonus/equity: not speci...
Fully remote
Patient registration and scheduling
Call center customer service experience
Knowledge of medical terminology
Mass General Brigham supports patient care, research, teaching, and community service through a diverse team of professionals

Job Summary

  • Mass General Brigham supports patient care, research, teaching, and community service through a diverse team of professionals.
  • The role involves telephone and computer-based patient registration and scheduling without face-to-face interaction.
  • The organization offers competitive base pay, comprehensive benefits, career advancement opportunities, and recognition programs.

Matching Summary

Mass General Brigham supports patient care, research, teaching, and community service through a diverse team of professionals.

Salary

Base: $18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and recognition programs

Skills & Requirements

Must-have

  • patient registration and scheduling
  • call center customer service experience
  • knowledge of medical terminology
  • HIPAA confidentiality compliance
  • use of Microsoft Outlook and Excel
  • high volume call handling

Nice-to-have

  • team communication skills
  • service recovery techniques
  • detail-oriented data entry
  • knowledge of referral triage processes
  • insurance stipulations understanding

Key Requirements

  • High School Diploma or Equivalent
  • 0-1 year contact/call center experience
  • 0-1 year medical office or healthcare experience
  • Epic system experience preferred
  • Medical terminology knowledge required

Work Rights

Not specified

Tailored Resume

Cover Letter