Software Business Analyst Lead

Environmental Solutions Group

Remote
Fully remote
Excellent customer service skills
Strong analytical skills
Proficient with microsoft excel
The Software Business Analyst Lead provides advanced support to Soft-Pak employees and assists with end-user tasks

Job Summary

  • The Software Business Analyst Lead provides advanced support to Soft-Pak employees and assists with end-user tasks.
  • This role involves managing major projects and ensuring customer satisfaction through effective communication.
  • Environmental Solutions Group is dedicated to sustainable innovation and improving lives through eco-friendly technology solutions.

Matching Summary

The Software Business Analyst Lead provides advanced support to Soft-Pak employees and assists with end-user tasks.

Skills & Requirements

Must-have

  • Excellent Customer Service skills
  • Strong analytical skills
  • Proficient with Microsoft Excel

Nice-to-have

  • Soft-Pak software experience
  • Experience using Crystal Reports
  • Experience with Microsoft Power BI

Key Requirements

  • Minimum 4 years’ experience in waste and recycling industry
  • Experience in software helpdesk preferred

Work Rights

Not specified

Tailored Resume

Cover Letter