Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service
Work order management
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers and managing work requests and key center functions

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers and managing work requests and key center functions.
  • The University of Arkansas offers a vibrant work environment with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs with university contributions.
  • The University of Arkansas is committed to equal opportunity and provides accommodations for applicants with disabilities during the hiring process.

Matching Summary

The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers and managing work requests and key center functions.

Salary

Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Customer-facing service
  • Work order management
  • Key inventory administration
  • Payment processing
  • Use of Microsoft Office
  • Telephone switchboard operation

Nice-to-have

  • Familiarity with FAMIS CMMS
  • Knowledge of Workday
  • Good customer service skills
  • Proactive communication
  • Record keeping procedures
  • Facility management processes

Key Requirements

  • High school diploma or equivalent
  • At least two years related experience
  • Criminal background check
  • Sex offender registry check

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter