Residential Ambassador (concierge)

Four Seasons Hotels Ltd

$27ph - $32ph; not specified; medical, dental, vis...
Highest level of hospitality
Accurate and timely responses
Personalized and intuitive touches
Operating from the Residential Lobby, the Residential Ambassador responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries

Job Summary

  • Operating from the Residential Lobby, the Residential Ambassador responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries.
  • Handles all resident interactions with the highest level of hospitality and professionalism – accommodating special requests whenever possible.
  • Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current.

Matching Summary

Operating from the Residential Lobby, the Residential Ambassador responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries.

Salary

$27/hr - $32/hr; Not specified; Medical, Dental, Vision and Retirement Savings Plan

Skills & Requirements

Must-have

  • Highest level of hospitality
  • Accurate and timely responses
  • Personalized and intuitive touches
  • Conflict resolution and guidance
  • Package, message, and delivery processing
  • Building and unit access management
  • Maintaining updated local information

Nice-to-have

  • Genuine heart and luxury commitment
  • Creating lasting impressions
  • Connecting with people and world

Key Requirements

  • One to three years of concierge experience
  • Luxury environment experience
  • Excellent communication skills
  • Fluent in English, written and verbal
  • Ability to use variety of software
  • Able to work with minimal supervision
  • Able to work standing or walking

Work Rights

Not specified

Tailored Resume

Cover Letter