Customer Engagement Representative

Envista

Madison, Wisconsin, United States
Base: $20.70 - $28.40 ph; bonus/equity: annual per...
Hybrid
Qualify inbound marketing leads
Book sales appointments
Utilize crm system
The Customer Engagement Representative is responsible for qualifying warm leads through Marketing and booking appointments for the outside sales representatives

Job Summary

  • The Customer Engagement Representative is responsible for qualifying warm leads through Marketing and booking appointments for the outside sales representatives.
  • This is a hybrid position (4 days per week on-site in Madison) and will require someone with great time management, customer service, and organization skills.
  • The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.

Matching Summary

The Customer Engagement Representative is responsible for qualifying warm leads through Marketing and booking appointments for the outside sales representatives.

Salary

Base: $20.70 - $28.40 per hour; Bonus/Equity: annual performance bonus; Benefits: medical/dental/vision benefits, 401K match

Skills & Requirements

Must-have

  • Qualify inbound marketing leads
  • Book sales appointments
  • Utilize CRM system
  • Phone communication skills
  • Product knowledge

Nice-to-have

  • Time management
  • Customer service
  • Organization skills
  • Continuous improvement
  • Collaboration with multiple departments

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year customer service experience
  • Experience with CRM preferred
  • Proficient with Microsoft Office
  • Excellent data entry accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter