This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy
Job Summary
This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy.
The Crisis Clinician Lead handles inbound calls, texts or chats from individuals in crisis and serves as a key resource and mentor to Clinical & Referral Specialists.
Elevance Health offers a range of market-competitive total rewards including merit increases, paid holidays, Paid Time Off, incentive bonus programs, and comprehensive benefits.
Matching Summary
This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy.
Skills & Requirements
Must-have
Telephonic crisis intervention and de-escalation
Clinical call handling and assessment
Shift management and staff support
Virtual work with in-person training
Behavioral health crisis response
Nice-to-have
Call center experience
Crisis-related experience
Mentoring and leadership skills
Resource coordination and referral management
Work-life integration focus
Key Requirements
Active unrestricted independent clinical Louisiana license
MA/MS in social work, counseling, nursing or related field
Minimum 3 years clinical experience in behavioral health
Licensed Alcohol and Drug Counselor preferred
3+ years post-licensure clinical experience preferred