Hardware Technician - Level 1 (it Field Support Specialist) Category Information Technology Location Ft. Meade, Maryland

Stratum Networks

Ft. Meade, Maryland
$31k - $71k depending on experience + contract. ph
On-site
Troubleshoot computer hardware and peripherals
Install and configure computer hardware
Maintain fiber optic modems and cables
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment

Job Summary

  • The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
  • Candidates are required to have an active TS/SCI with polygraph to be considered for the position.
  • Excellent benefits package, including up to 3 weeks paid vacation and 11 paid holidays.

Matching Summary

The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Salary

$31k - $71k depending on experience and contract.

Skills & Requirements

Must-have

  • Troubleshoot computer hardware and peripherals
  • Install and configure computer hardware
  • Maintain fiber optic modems and cables
  • Support end-user connectivity needs
  • Work with ticketing systems

Nice-to-have

  • Analyze existing requirements
  • Develop hardware installation schedules
  • Prepare site installation reports
  • Train site personnel

Key Requirements

  • High school/GED and 2-4 years of experience
  • Associate’s degree and 2 years of experience
  • Bachelors’ degree and technical field
  • Security+ Certification
  • Active TS/SCI with Polygraph

Work Rights

Active TS/SCI with Polygraph

Tailored Resume

Cover Letter