All American Chrysler Dodge Jeep Ram FIAT of San Angelo
San Angelo, TX, United States
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Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
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All American Chrysler Dodge Jeep Ram FIAT of San Angelo is seeking a Service Advisor to facilitate communication between customers and technicians, ensuring high-quality service and customer satisfaction. The ideal candidate should have experience in a similar role, possess basic mechanical knowledge, and have a strong focus on customer service.
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Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 75
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All American Chrysler Dodge Jeep Ram FIAT of San Angelo is seeking a Service Advisor to facilitate communication between customers and technicians, ensuring high-quality service and customer satisfaction. The ideal candidate should have experience in a similar role, possess basic mechanical knowledge, and have a strong focus on customer service.
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Skills & Requirements
Must-have
initiating automotive services and repairs
ascertaining vehicle performance problems
developing estimates
writing repair orders
maintaining customer records
communicating with customers and technicians
Nice-to-have
earning customers for life
team player
exemplary customer service
Key Requirements
Previous Service Advisor experience preferred
Prior experience as an automotive technician a plus