Solar Service Coordinator

Comcast

Base: $20.21 - $30.31; bonus: eligible for non-sal...
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Field technician schedule coordination
Workforce management systems utilization
Variable schedule including nights and weekends
** Comcast is seeking a Solar Service Coordinator responsible for managing technician schedules and ensuring adherence to service level agreements within its solar energy division. The role involves coordination with leadership, customer contact, and a focus on quality service delivery. **

Job Summary

  • This role focuses on building and managing technician schedules to ensure appointment availability and adherence to service level agreements.
  • The position requires utilizing workforce management systems to construct quotas and collaborating with field leadership to meet service objectives.
  • Employees are expected to embrace a culture of inclusion, own the customer experience, and be active participants in the Net Promoter System.

Matching Summary

Match Score: 75

** Comcast is seeking a Solar Service Coordinator responsible for managing technician schedules and ensuring adherence to service level agreements within its solar energy division. The role involves coordination with leadership, customer contact, and a focus on quality service delivery. **

Salary

Base: $20.21 - $30.31; Bonus: Eligible for non-sales bonus plan; Benefits: Best-in-class array of physical, financial, and emotional support options

Skills & Requirements

Must-have

  • Field technician schedule coordination
  • Workforce management systems utilization
  • Variable schedule including nights and weekends
  • Customer appointment scheduling adherence
  • Ticketing system communication

Nice-to-have

  • Enthusiastic learner of digital tools
  • Team-oriented collaborative mindset
  • Proactive customer experience focus
  • Experience with staffing plans and shift bids

Key Requirements

  • High School Diploma or GED
  • 2-5 years relevant work experience
  • Ability to work variable schedules and overtime

Work Rights

Not specified

Tailored Resume

Cover Letter