Manager, Epitaxy Customer Engineer

Applied Materials

Pyeongtaek, South Korea
Not specified
Manage customer engineering team
Oversee system startup and warranty costs
Drive continuous improvement processes
Applied Materials is seeking a Manager, Epitaxy Customer Engineer in Pyeongtaek, South Korea, focused on managing customer service agreements and ensuring operational efficiency. The role includes hiring and training customer engineers, maintaining service quality, and fostering employee satisfaction

Job Summary

  • The role involves forecasting financial and operational requirements while managing service agreement business in conjunction with marketing and sales.
  • Candidates will be responsible for interviewing, hiring, and training customer engineers while ensuring appropriate safety practices are maintained.
  • The position requires achieving guaranteed uptime parameters and promoting quality improvement processes to reduce cycle time.

Matching Summary

Match Score: 85

Applied Materials is seeking a Manager, Epitaxy Customer Engineer in Pyeongtaek, South Korea, focused on managing customer service agreements and ensuring operational efficiency. The role includes hiring and training customer engineers, maintaining service quality, and fostering employee satisfaction.

Skills & Requirements

Must-have

  • Manage customer engineering team
  • Oversee system startup and warranty costs
  • Drive continuous improvement processes
  • Ensure customer satisfaction with service
  • Manage local inventories and RMA procedures

Nice-to-have

  • Supportive work culture for growth
  • Global standards of business conduct
  • Employee development and training focus

Key Requirements

  • In-depth understanding of materials science concepts
  • Experience managing homogeneous teams
  • Ability to resolve technical and operational problems

Work Rights

Not specified

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