Customer Care Representative - Wfh Connecticut

MTM Health

Connecticut, US
Base: $16.94 ph; bonus/equity: not specified; bene...
Fully remote
1 year of call center experience
6 months customer service experience
High speed internet with 30mbps download
The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily to assist members and facilities

Job Summary

  • The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily to assist members and facilities.
  • Employees are expected to reside in Connecticut and possess a quiet, distraction-free home office environment with specific internet speed requirements.
  • MTM Health offers a comprehensive Total Rewards program including health insurance, 401(k) matching, paid time off, and pay on demand.

Matching Summary

The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily to assist members and facilities.

Salary

Base: $16.94 per hour; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k), PTO, Pay on Demand

Skills & Requirements

Must-have

  • 1 year of Call Center experience
  • 6 months Customer Service experience
  • High speed Internet with 30mbps download
  • Quiet home workspace free of distractions

Nice-to-have

  • Multilingual communication skills
  • Passion for community impact
  • Collaborative team mindset

Key Requirements

  • Must currently reside in Connecticut
  • Minimum 1 year Call Center experience
  • Minimum 6 months Customer Service experience
  • Basic typing and computer navigation skills

Work Rights

Must have US work authorization (implied by residency requirement)

Tailored Resume

Cover Letter