Nurse Advisor - Member Engagement

Privatehealthmanagement

Remote
Remote
Outbound engagement and trust-building
Clinical credibility and empathy
Triage and case management support
Private Health Management (PHM) is seeking a Nurse Advisor for Member Engagement to serve as the initial clinical touchpoint for members, guiding them through their healthcare journey. The role focuses on proactive outreach, building trust, and ensuring that members receive timely support related to serious medical conditions

Job Summary

  • This newly created role serves as the first clinical touchpoint for members to guide them toward the best steps in their care journey.
  • The position focuses on increasing conversion from outreach to case opening through trust-based, clinically grounded conversations.
  • The role aims to remove friction from the current process and create a seamless transition into PHM services for members facing serious illnesses.

Matching Summary

Match Score: 85

Private Health Management (PHM) is seeking a Nurse Advisor for Member Engagement to serve as the initial clinical touchpoint for members, guiding them through their healthcare journey. The role focuses on proactive outreach, building trust, and ensuring that members receive timely support related to serious medical conditions.

Skills & Requirements

Must-have

  • Outbound engagement and trust-building
  • Clinical credibility and empathy
  • Triage and case management support
  • Communication with employer partners

Nice-to-have

  • Experience with cancer or complex illnesses
  • Seamless transition process creation
  • High-quality member engagement experience

Key Requirements

  • Nursing license required
  • Clinical background in patient care
  • Experience with complex medical conditions

Work Rights

Not specified

Tailored Resume

Cover Letter