Assistant Manager

Sofitel Sydney Wentworth

Sydney Olympic Park, Australia
On-site
Front desk operations supervision
Guest service and care
Operational leadership
The Assistant Manager position at Ibis Budget Sydney Olympic Park involves overseeing front desk operations and ensuring high-quality customer service in a dynamic hotel environment. The role requires strong leadership skills and experience in hospitality, particularly within the Accor Group's framework

Job Summary

  • Responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.
  • Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.
  • Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Matching Summary

Match Score: 85

The Assistant Manager position at Ibis Budget Sydney Olympic Park involves overseeing front desk operations and ensuring high-quality customer service in a dynamic hotel environment. The role requires strong leadership skills and experience in hospitality, particularly within the Accor Group's framework.

Skills & Requirements

Must-have

  • Front Desk Operations Supervision
  • Guest Service and Care
  • Operational Leadership
  • Handling Guest Needs and Complaints

Nice-to-have

  • Creating memorable guest moments
  • Thriving in dynamic environments
  • Unleashing creativity and having fun

Key Requirements

  • Experience in an Assistant Manager role
  • Opera PMS/Opera Cloud desirable

Work Rights

Not specified

Tailored Resume

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