Not specified (assumed to be hybrid or fully remote based on industry standards)
Trade service professional
Client on-boarding
Customer issue resolution
The job posting is for an Officer in TTS Operations at Workforcity, focused on providing exceptional service to Citi's clients in India, particularly in Trade Operations. The role emphasizes client onboarding, efficient issue resolution, and proactive communication while requiring a strong background in trade services and operations
Job Summary
The main purpose of the Trade Service Professional’s role is to provide a tailored top quality service to Citi’s India clients supporting the expansion of the Trade business across the Financial Institutions and Corporate portfolios.
Deliver prompt and professional solutions to our customer inquiries via Phone, Mail, Fax or email and handhold transactions to ensure that the same are processed on a timely basis.
Manage day to day senior client contact and handling of client issues with proactive follow up with the respective Operations; Sales; Product Management teams.
Matching Summary
Match Score: 85
The job posting is for an Officer in TTS Operations at Workforcity, focused on providing exceptional service to Citi's clients in India, particularly in Trade Operations. The role emphasizes client onboarding, efficient issue resolution, and proactive communication while requiring a strong background in trade services and operations.