Customer Success Advisor

Airlock Digital

Denver, Colorado, United States
Base: $115,000 - $144,000; ote: $144,000 - $180,00...
On-site
8+ years customer success experience
4+ years cloud security or saas experience
Renewal and expansion ownership
Airlock Digital is a global leader in application control and allowlisting dedicated to empowering organizations to operate free from malware

Job Summary

  • Airlock Digital is a global leader in application control and allowlisting dedicated to empowering organizations to operate free from malware.
  • The role involves overseeing the full post-sales lifecycle, driving measurable value, and leading Executive Business Reviews for a defined set of customers.
  • Compensation includes a base salary ranging from $115,000 to $144,000 with on-target earnings up to $180,000.

Matching Summary

Airlock Digital is a global leader in application control and allowlisting dedicated to empowering organizations to operate free from malware.

Salary

Base: $115,000 - $144,000; OTE: $144,000 - $180,000; Variable compensation included

Skills & Requirements

Must-have

  • 8+ years Customer Success experience
  • 4+ years Cloud Security or SaaS experience
  • Renewal and expansion ownership
  • Executive Business Review leadership
  • CRM and CS tool proficiency

Nice-to-have

  • Allowlisting solution knowledge
  • Relationship-driven mindset
  • Fast-paced growth environment comfort
  • Strategic advisory capabilities
  • Cross-functional collaboration skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • 8+ years in Customer Success or Account Management
  • 4+ years in Cloud Security or Cybersecurity
  • Willingness to travel up to 30%

Work Rights

Not specified

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