Customer Service - 95 William Street Branch

Greatercb

95 William Street, , Australia
Part-time onsite
Build personal connection with customers
Respond to transactional needs
Adhere to bank processes and procedures
Greatercb is seeking part-time customer service professionals for its 95 William Street branch, focusing on delivering excellent customer experiences. The role involves understanding customer needs, providing tailored banking solutions, and promoting in-branch technology and digital banking options

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for several customer service professionals to join our 95 William Street branch part time!

Matching Summary

Match Score: 85

Greatercb is seeking part-time customer service professionals for its 95 William Street branch, focusing on delivering excellent customer experiences. The role involves understanding customer needs, providing tailored banking solutions, and promoting in-branch technology and digital banking options.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Adhere to bank processes and procedures
  • Capture customer feedback and drive improvement
  • Work independently and refer specialists

Nice-to-have

  • Passion for service excellence
  • See the big picture for customers
  • Genuine passion for the customer
  • Participate in community events

Key Requirements

  • Must be available to cover predetermined rosters
  • Ability to ask the right questions and find the right solutions

Work Rights

Not specified

Tailored Resume

Cover Letter