Director Of Rooms

Sofitel Brisbane Central

Pak Chong, Thailand
On-site
Monthly p&l and month-end reporting
Coordination with reservations and sales
Guest complaint management
Prepare and analyze monthly P&L and month-end reports to identify deviations from business plan goals

Job Summary

  • Prepare and analyze monthly P&L and month-end reports to identify deviations from business plan goals.
  • Coordinate with Reservations, Sales & Marketing departments to develop strategies that support sound business decisions.
  • Monitor guest complaints and assist in sold-out situations to ensure guest satisfaction in accordance with hotel policies.

Matching Summary

Prepare and analyze monthly P&L and month-end reports to identify deviations from business plan goals.

Skills & Requirements

Must-have

  • Monthly P&L and month-end reporting
  • Coordination with Reservations and Sales
  • Guest complaint management
  • Room inventory status review
  • Proficiency in MS Excel, Word, PowerPoint

Nice-to-have

  • Multilingual communication skills
  • Human resources management
  • Business acumen capabilities

Key Requirements

  • Minimum 5 years relevant experience
  • Excellent English proficiency
  • Hotel management experience

Work Rights

Not specified

Tailored Resume

Cover Letter