Policy Specialist

757

Melbourne, Victoria, Australia
Not specified; not specified; generous employee be...
Fully remote
Experience in customer service environments
Strong communication skills for complex topics
Ability to manage payment conversations
The role involves acting as a key point of contact for employers to help them navigate WorkSafe insurance policies and premium obligations

Job Summary

  • The role involves acting as a key point of contact for employers to help them navigate WorkSafe insurance policies and premium obligations.
  • Employees will maintain strong relationships while managing premium-related enquiries and resolving outstanding balances.
  • The company offers a flexible work environment allowing up to 3 days of remote work per week along with comprehensive benefits.

Matching Summary

The role involves acting as a key point of contact for employers to help them navigate WorkSafe insurance policies and premium obligations.

Salary

Not specified; Not specified; Generous employee benefits including health insurance and gym membership

Skills & Requirements

Must-have

  • Experience in customer service environments
  • Strong communication skills for complex topics
  • Ability to manage payment conversations

Nice-to-have

  • Experience within workers compensation industry
  • Understanding of financial concepts
  • Comfortable with learning new systems

Key Requirements

  • Experience in debt collection or contact centre
  • High attention to detail and organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter