Customer Service Officer (Automotive / Transport Operations) | Ubi/ Loyang

PERSOL SINGAPORE PTE. LTD.

Singapore
Base: $3,000 – $3,500; bonus/equity: variable bonu...
5.5-day work week (mon-fri: 8:00am – 5:00pm; sat: 8:00am – 12:00pm; rest day: sunday)
1-3 years customer service experience
Coordinate vehicle servicing schedules
Liaise with workshop teams
PERSOL Singapore Pte. Ltd. is seeking a Customer Service Officer for its automotive transport operations in Singapore. The role involves coordinating service activities, addressing customer inquiries, and ensuring efficient service delivery in a fast-paced environment

Job Summary

  • The role involves coordinating service activities for taxi and private hire vehicles to ensure efficient fleet operations.
  • Employees will handle customer inquiries via phone, email, and walk-ins while maintaining accurate records for warranty claims.
  • The position offers a salary between $3,000 and $3,500 along with AWS and variable bonuses.

Matching Summary

Match Score: 75

PERSOL Singapore Pte. Ltd. is seeking a Customer Service Officer for its automotive transport operations in Singapore. The role involves coordinating service activities, addressing customer inquiries, and ensuring efficient service delivery in a fast-paced environment.

Salary

Base: $3,000 – $3,500; Bonus/Equity: Variable Bonus; Benefits: AWS

Skills & Requirements

Must-have

  • 1-3 years customer service experience
  • Coordinate vehicle servicing schedules
  • Liaise with workshop teams
  • Handle customer feedback and resolve issues
  • Comfortable working in workshop setting

Nice-to-have

  • Prior exposure to automotive or logistics
  • Strong communication skills
  • Customer-oriented mindset
  • Multitasking in fast-paced environment
  • Process improvement initiative

Key Requirements

  • 1–3 years of experience in customer service or operations
  • Basic proficiency in Microsoft Office or CRM systems

Work Rights

Not specified

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