Strong understanding of ai and ccaas architectures
Experience presenting to c-level executives
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees
Job Summary
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
The Principal Solutions Consultant will lead complex customer engagements, positioning Genesys as a strategic partner with AI at the core of all designs.
Employees enjoy the independence to make a larger impact on the company while working within a collaborative team that embraces empathy.
Matching Summary
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
Skills & Requirements
Must-have
7+ years in solutions consulting or presales
Strong understanding of AI and CCaaS architectures
Experience presenting to C-level executives
Nice-to-have
Passion for empathetic customer experiences
Mentoring and coaching junior consultants
Innovative mindset for solution design
Key Requirements
Bachelor's degree in Computer Science or related field
7+ years of experience in SaaS, Cloud, or CX environments
Proven track record supporting enterprise transformational initiatives