Not specified; not specified; competitive compensa...
**
Native chinese speaking capability
Managing customer relationships in greater china
Driving eor hire adoption and retention
**
G-P is seeking a Native Chinese speaking Customer Success Manager to enhance customer relationships across Greater China, focusing on customer retention, expansion, and engagement within a fast-paced, global SaaS environment. The role emphasizes strong communication skills, cultural understanding, and a proactive approach to customer success.
**
Job Summary
The role focuses on driving adoption of Employer of Record (EOR) hires and ensuring customer retention across the Greater China region.
Success is measured by maintaining high CSat and NPS scores while proactively seeking revenue growth through expansion and cross-selling opportunities.
The company offers a remote-first environment where diverse teams foster innovation and every contribution is valued.
Matching Summary
Match Score: 75
**
G-P is seeking a Native Chinese speaking Customer Success Manager to enhance customer relationships across Greater China, focusing on customer retention, expansion, and engagement within a fast-paced, global SaaS environment. The role emphasizes strong communication skills, cultural understanding, and a proactive approach to customer success.
**
Salary
Not specified; Not specified; Competitive compensation and benefits mentioned
Skills & Requirements
Must-have
Native Chinese speaking capability
Managing customer relationships in Greater China
Driving EOR hire adoption and retention
Conducting strategic business reviews
Executing cross-sell and up-sell strategies
Nice-to-have
Strong cultural understanding of Greater China market