Residential Concierge (on-call) - San Francisco

Four Seasons Hotels Ltd

San Francisco, California, United States
Base: $39.08ph; bonus/equity: not specified; benef...
Excellent customer service skills
Respond to resident requests efficiently
Knowledge of local activities and attractions
The role of the Residence Concierge is to assist with Residents and their guests of the exclusive Four Seasons Residences with arrangements within and outside the Hotel

Job Summary

  • The role of the Residence Concierge is to assist with Residents and their guests of the exclusive Four Seasons Residences with arrangements within and outside the Hotel.
  • You will be expected to respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction.
  • Four Seasons offers an award winning work environment and an excellent benefits package which includes hourly rate of $39.08, complimentary employee meals, and laundered employee uniforms.

Matching Summary

The role of the Residence Concierge is to assist with Residents and their guests of the exclusive Four Seasons Residences with arrangements within and outside the Hotel.

Salary

Base: $39.08/hour; Bonus/Equity: Not specified; Benefits: Complimentary Employee Meals, Laundered Employee Uniform

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Respond to resident requests efficiently
  • Knowledge of local activities and attractions
  • Handle guest and vendor check-ins/check-outs
  • Maintain organized work areas

Nice-to-have

  • Genuine heart in service delivery
  • Ability to create lasting impressions
  • Work harmoniously with colleagues

Key Requirements

  • Minimum two years experience in a similar role
  • Prior Concierge or Hotel Concierge experience preferred
  • English language proficiency
  • Ability to multi-task with high attention to detail
  • Flexible schedule (mornings/nights/weekends)

Work Rights

Not specified

Tailored Resume

Cover Letter