It Governance Senior Associate

PwC UK

Athens, Greece
Not specified; not specified; competitive pyckage ...
Hybrid
Implement itil-based processes
Design itsm solutions
Operationalize itsm frameworks
The role involves transforming vision into tech-enabled reality by designing and implementing scalable IT service management frameworks

Job Summary

  • The role involves transforming vision into tech-enabled reality by designing and implementing scalable IT service management frameworks.
  • Candidates will work closely with stakeholders to optimize ITIL-based processes such as Incident, Problem, and Change Management.
  • The position offers a hybrid working model, continuous learning opportunities, and a focus on well-being and inclusive teamwork.

Matching Summary

The role involves transforming vision into tech-enabled reality by designing and implementing scalable IT service management frameworks.

Salary

Not specified; Not specified; Competitive package with wellness initiatives

Skills & Requirements

Must-have

  • Implement ITIL-based processes
  • Design ITSM solutions
  • Operationalize ITSM frameworks
  • Create reporting dashboards
  • Assess technology operating models

Nice-to-have

  • Experience in Energy or Banking sector
  • Leadership and team management skills
  • Business development participation
  • Training and support delivery
  • Process improvement through automation

Key Requirements

  • University degree in Computer Science or relevant field
  • Relevant experience in IT Service Management/IT Governance
  • Proven track record executing high-impact consulting projects
  • Experience leading project teams and mentoring staff
  • Expertise with ITSM tools like ServiceNow or Jira

Work Rights

Not specified

Tailored Resume

Cover Letter