Dealership Service Advisor - Dave Smith Motors

Dave Smith Motors

Kellogg, ID, United States
Base: $75,000-$120,000; bonus/equity: commission-b...
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Schedule service appointments
Provide written cost estimates
Maintain customer satisfaction index
** Dave Smith Motors is seeking a Dealership Service Advisor to enhance customer satisfaction and manage service appointments effectively. The ideal candidate will have at least one year of dealership experience and a general knowledge of vehicle operations, with a compensation range of $75,000 to $120,000. **

Job Summary

  • The role involves scheduling service appointments and obtaining customer data prior to arrival.
  • Employees must provide accurate written cost estimates for labor and parts while establishing promised times.
  • The position requires maintaining a Customer Satisfaction Index rating comparable to manufacturer averages.

Matching Summary

Match Score: 75

** Dave Smith Motors is seeking a Dealership Service Advisor to enhance customer satisfaction and manage service appointments effectively. The ideal candidate will have at least one year of dealership experience and a general knowledge of vehicle operations, with a compensation range of $75,000 to $120,000. **

Salary

Base: $75,000-$120,000; Bonus/Equity: Commission-based if meeting quotas; Benefits: Not specified

Skills & Requirements

Must-have

  • Schedule service appointments
  • Provide written cost estimates
  • Maintain customer satisfaction index
  • Communicate repair changes to customers
  • Test-drive vehicles or refer technicians

Nice-to-have

  • Friendly customer greeting manner
  • Advising on vehicle care value
  • Following manufacturer maintenance menus
  • Understanding hazardous waste regulations

Key Requirements

  • 1+ years dealership experience
  • Experience with CDK software
  • Valid driver's license with clean record
  • High school diploma or equivalent
  • Authorized to work in USA

Work Rights

Must be authorized to work in the USA

Tailored Resume

Cover Letter