It Technical Support Analyst

Sartorius

Second level support experience
Endpoint device maintenance
Software and hardware installation
The role involves resolving technical incidents as second-level support to ensure minimal downtime for end users

Job Summary

  • The role involves resolving technical incidents as second-level support to ensure minimal downtime for end users.
  • Candidates will manage the full endpoint lifecycle including deployment, distribution, replacement, and repair activities.
  • The position offers an opportunity to join a global team dedicated to advancing scientific discoveries into real-world medicine.

Matching Summary

The role involves resolving technical incidents as second-level support to ensure minimal downtime for end users.

Skills & Requirements

Must-have

  • Second level support experience
  • Endpoint device maintenance
  • Software and hardware installation
  • Printer connectivity troubleshooting
  • Fluent English communication

Nice-to-have

  • Collaboration in IT rollout projects
  • Sustainable solution mindset
  • Comprehensive documentation skills

Key Requirements

  • Minimum 3 years of work experience in IT End User Support
  • Educational training in Information Technology or comparable qualification
  • Immediate availability preferred

Work Rights

Not specified

Tailored Resume

Cover Letter