Collections Specialist

Home Depot

B2b collections
Outbound calls and emails
Account reconciliation
Manage a portfolio of commercial (B2B) accounts as the primary point of contact for past-due customers to recover outstanding revenue

Job Summary

  • Manage a portfolio of commercial (B2B) accounts as the primary point of contact for past-due customers to recover outstanding revenue.
  • Handle the full cycle of delinquency management, including outreach, dispute resolution, and negotiating payment plans.
  • Collaborate closely with departments such as Legal and Sales to ensure a holistic approach to collections and account management.

Matching Summary

Manage a portfolio of commercial (B2B) accounts as the primary point of contact for past-due customers to recover outstanding revenue.

Skills & Requirements

Must-have

  • B2B collections
  • Outbound calls and emails
  • Account reconciliation
  • Risk management
  • ERP/Credit software documentation

Nice-to-have

  • Professional under pressure
  • Distinguish cash flow vs bad debt
  • Construction or Trade industry experience

Key Requirements

  • 2+ years experience in B2B collections
  • Proficiency in Microsoft Excel
  • Experience with AR/Credit Systems

Work Rights

Not specified

Tailored Resume

Cover Letter