It Project & Support Specialist - Information Technology

Dolce & Gabbana

New York, NY, US
Base: $70,000 - $80,000; bonus/equity: not specifi...
On-site
L1 helpdesk support
It operational support
Project coordination
This role combines foundational IT operational support with targeted project coordination, focusing on delivering general L1 helpdesk support and managing the operational logistics of brick-and-mortar store expansions

Job Summary

  • This role combines foundational IT operational support with targeted project coordination, focusing on delivering general L1 helpdesk support and managing the operational logistics of brick-and-mortar store expansions.
  • Provide day-to-day support for colleagues at corporate offices and retail stores, track vendor progress, and assist with employee turnover and onboarding.
  • The Salary rate for this role ranges from $70,000 - $80,000, with a comprehensive benefits program including medical, dental, vision, life & disability insurances, 401(k) plan, and FSA plans.

Matching Summary

This role combines foundational IT operational support with targeted project coordination, focusing on delivering general L1 helpdesk support and managing the operational logistics of brick-and-mortar store expansions.

Salary

Base: $70,000 - $80,000; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more

Skills & Requirements

Must-have

  • L1 helpdesk support
  • IT operational support
  • project coordination
  • basic device provisioning
  • vendor progress tracking
  • hardware delivery coordination

Nice-to-have

  • proactive and self-motivated
  • neatly organized
  • client-oriented mindset
  • strong organizational commitment
  • versatile and open communicator

Key Requirements

  • At least 2 years of experience managing IT projects
  • Experience in IT support and helpdesk operations
  • Bachelor's degree in IT or related field is a plus
  • Experience in retail is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter