Senior Customer Service Coordinator

Malvern Panalytical Inc

Munich, Germany
On-site
Order processing and invoicing
Customer data management
Spare parts and inventory management
Malvern Panalytical Inc is seeking a Senior Customer Service Coordinator for their Munich location. The role involves managing customer support operations, ensuring effective communication, and overseeing order processing within a collaborative team environment

Job Summary

  • You will be responsible for order processing and invoicing, spare parts and inventory management, and processing export shipments.
  • The role requires excellent communication and organizational skills, with very good German and English language proficiency.
  • The company offers a motivated international team, comprehensive onboarding, continuous training, and market-competitive compensation.

Matching Summary

Match Score: 85

Malvern Panalytical Inc is seeking a Senior Customer Service Coordinator for their Munich location. The role involves managing customer support operations, ensuring effective communication, and overseeing order processing within a collaborative team environment.

Skills & Requirements

Must-have

  • Order processing and invoicing
  • Customer data management
  • Spare parts and inventory management
  • Export shipment processing
  • Customer problem resolution
  • Service engineer coordination

Nice-to-have

  • Friendly and inclusive culture
  • International company growth
  • High level of customer support
  • Team collaboration for efficiency
  • Entrepreneurial mindset

Key Requirements

  • Commercial apprenticeship or 3+ years order processing experience
  • Bachelor's degree in Electronics/Chemistry/Mechatronics or equivalent
  • Minimum 3 years of experience in order processing
  • Basic knowledge of ERP systems
  • Excellent communication and organizational skills
  • Very good German and English skills

Work Rights

Not specified

Tailored Resume

Cover Letter