Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, United States
$43,923 - $46,000; not specified; yes py
Fully remote
Help desk ticketing system
Technology equipment and software
Troubleshoot and resolve issues
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
  • The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.

Salary

$43,923 - $46,000; Not specified; Yes

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • technology equipment and software
  • troubleshoot and resolve issues
  • maintain technology systems

Nice-to-have

  • excellent interpersonal skills
  • collaborative fast-paced environment
  • customer service experience
  • systems administration experience

Key Requirements

  • Bachelor's degree in computer science or related field
  • At least one year of computer support experience
  • OR Completion of technical training in computer science
  • At least five years of computer support experience

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter