Adas Customer Support Technician

Gerber Collision & Glass

Not specified, US
Base: $24.50 - $30 / hourly; bonus/equity: not spe...
Fully remote
Remote vehicle scanning
Adas calibrations
Oem software tools
ADAS Customer Support Technicians are the face of the remote services that we offer and is not a traditional call-center position — it is a high-skill, high-impact technical support role that directly affects vehicle safety and customer satisfaction

Job Summary

  • ADAS Customer Support Technicians are the face of the remote services that we offer and is not a traditional call-center position — it is a high-skill, high-impact technical support role that directly affects vehicle safety and customer satisfaction.
  • Perform remote vehicle scanning, programming, and calibrations for the collision shop via telephone and online chat.
  • MAS offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans, 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week, 6 paid holidays annually, Medical, Prescription Drug, Dental & Vision Insurance effective Day 1, 401(k) Retirement Plan with company match, Employer Paid Short-Term Disability & Life Insurance.

Matching Summary

ADAS Customer Support Technicians are the face of the remote services that we offer and is not a traditional call-center position — it is a high-skill, high-impact technical support role that directly affects vehicle safety and customer satisfaction.

Salary

Base: $24.50 - $30 / Hourly; Bonus/Equity: Not specified; Benefits: Medical, Prescription Drug, Dental & Vision Insurance effective Day 1, 401(k) Retirement Plan with company match, Employer Paid Short-Term Disability & Life Insurance, PTO, Paid Parental Leave, Paid Holidays

Skills & Requirements

Must-have

  • Remote vehicle scanning
  • ADAS calibrations
  • OEM software tools
  • Customer interaction via telephone and chat
  • Document work performed

Nice-to-have

  • Collaborate on best practices
  • Career growth opportunities
  • Supportive environment
  • Diverse perspectives

Key Requirements

  • High School diploma or GED
  • 1 to 3 years technical field experience
  • Strong PC skills
  • Superior customer service skills
  • Ability to read and learn OEM service information

Work Rights

Not specified

Tailored Resume

Cover Letter