Senior Customer Service Manager

Uline

Braselton, GA, US
On-site
Manage contact center operations
Deliver exceptional customer service
Recruit and retain staff
Uline is seeking a Senior Customer Service Manager for their Braselton, GA location to lead a large contact center team, ensuring exceptional customer service and team development. The ideal candidate will have extensive experience in customer service management and strong leadership skills, while the position offers robust benefits and opportunities for career growth

Job Summary

  • Uline’s customer service is legendary, focusing on fast, friendly, and customer-centric support.
  • The Senior Customer Service Manager will oversee a large contact center and guide team development.
  • Uline offers comprehensive benefits including health insurance, 401(k) matching, and tuition assistance.

Matching Summary

Match Score: 85

Uline is seeking a Senior Customer Service Manager for their Braselton, GA location to lead a large contact center team, ensuring exceptional customer service and team development. The ideal candidate will have extensive experience in customer service management and strong leadership skills, while the position offers robust benefits and opportunities for career growth.

Skills & Requirements

Must-have

  • Manage contact center operations
  • Deliver exceptional customer service
  • Recruit and retain staff

Nice-to-have

  • Empower teams for success
  • Foster company culture
  • Motivate high-performing teams

Key Requirements

  • Bachelor’s degree
  • 5+ years in customer service management
  • Demonstrated leadership skills

Work Rights

Not specified

Tailored Resume

Cover Letter