The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently
Job Summary
The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently.
This role works closely with Operations and IT teams to gather requirements, document processes, coordinate system enhancements, execute testing, and resolve incidents.
At AIG, we provide a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing.
Matching Summary
The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently.
Skills & Requirements
Must-have
operational systems support
gather business requirements
document processes and flows
system enhancements coordination
execute system testing
resolve system incidents
analyze operational data
Nice-to-have
problem solving mindset
customer and service orientation
collaboration and teamwork
organization and attention to detail
adaptability in dynamic environments
clear communication of technical concepts
Key Requirements
Solid understanding of operational processes
Experience gathering and documenting functional requirements
Familiarity with system enhancements, configurations, testing
Ability to analyze operational data
Understanding of integrations between systems
Experience coordinating with IT teams and vendors
Knowledge of change management and production support