Patient Service Representative - On-call/prn

Intermountainnursing

Park City, Utah, US
$17.86 - $23.22; not specified; not specified ph
On-call/prn
Professional etiquette and communication
Resolving patient needs
Computer literacy
Intermountain Nursing is seeking an On-call Patient Service Representative in Park City, Utah, who will act as the first point of contact for patients, ensuring exceptional customer service and support during patient intake and care processes

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, focusing on establishing collaborative relationships to deliver the highest level of customer/patient satisfaction.
  • Essential functions include providing courteous and professional connections with patients, resolving patient needs, documenting calls in the EMR, scheduling appointments, and registering patients.
  • The position offers an hourly range of $17.86 - $23.22, with benefits eligibility noted as 'No' for this specific on-call/prn role.

Matching Summary

Match Score: 75

Intermountain Nursing is seeking an On-call Patient Service Representative in Park City, Utah, who will act as the first point of contact for patients, ensuring exceptional customer service and support during patient intake and care processes.

Salary

$17.86 - $23.22; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Cash management

Nice-to-have

  • Collaboration / Teamwork
  • Confidentiality
  • Customer service
  • Critical thinking/situational awareness

Key Requirements

  • Six months customer service experience
  • Basic computer skills
  • Professional manner and strong interpersonal skills
  • Ability to protect patient privacy and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter