Fidelity National Information Services (FIS) is seeking a Client Contact Representative with a strong background in banking to provide expert support and resolve client inquiries. The role is hybrid, requiring three days in-office and two days virtual, and emphasizes customer service, problem-solving, and collaboration within a team-oriented environment
Job Summary
At FIS, teams are empowered to learn, grow, and make an impact, delivering innovations that advance how the world pays, banks, and invests.
The Client Support team is highly collaborative, comprised of experienced bankers focused on handling client issues and resolving errors with urgency.
This role involves handling customer inquiries, providing expert product support, troubleshooting software, and documenting issues to improve product quality.
Matching Summary
Match Score: 85
Fidelity National Information Services (FIS) is seeking a Client Contact Representative with a strong background in banking to provide expert support and resolve client inquiries. The role is hybrid, requiring three days in-office and two days virtual, and emphasizes customer service, problem-solving, and collaboration within a team-oriented environment.