Technical Support Engineer - Portuguese Speaking

Salesforce

Dublin, Ireland
Fluency in portuguese and english
Degree or diploma in computing/stem
Troubleshooting apex, vf, and lightning web components
The role involves owning the complete end-to-end customer support experience while providing prompt analysis of technical challenges

Job Summary

  • The role involves owning the complete end-to-end customer support experience while providing prompt analysis of technical challenges.
  • Candidates will troubleshoot complex integrations using Salesforce technologies like Apex, VisualForce, and Lightning Web Components.
  • The position requires a proactive team player who thrives in a collaborative environment and is fluent in both Portuguese and English.

Matching Summary

The role involves owning the complete end-to-end customer support experience while providing prompt analysis of technical challenges.

Skills & Requirements

Must-have

  • Fluency in Portuguese and English
  • Degree or Diploma in Computing/STEM
  • Troubleshooting Apex, VF, and Lightning Web Components
  • Programming abilities in Java, PHP, Python, Ruby, .NET, JavaScript, Perl
  • Knowledge of HTML, XML, API, and database concepts with SQL

Nice-to-have

  • Previous experience in Technical Support
  • Salesforce certifications or Trailhead Ranger status
  • Familiarity with Eclipse IDE and ANT
  • Experience with multi-tenant computing architectures
  • Natural curiosity and puzzle-solving mindset

Key Requirements

  • Degree or Diploma in Computing/STEM or equivalent experience
  • Proficiency in Portuguese language skills
  • Ability to read code in multiple programming languages

Work Rights

Not specified

Tailored Resume

Cover Letter