Base: £26,000; bonus/equity: annual bonus based on...
Hybrid (3 days in newport pagnell office for the first 6 months, then moving to the milton keynes office)
Customer service experience
Financial services experience
Affordability assessments
Santander Consumer Finance is seeking a Financial Support Agent for a 12-month fixed term contract in Newport Pagnell, UK, focused on providing assistance to customers facing financial difficulties. The ideal candidate should have customer service experience, strong negotiation skills, and a commitment to ethical practices in financial conversations
Job Summary
The Financial Support Agent is responsible for providing empathetic, compliant, and solutions-focused assistance to customers experiencing financial difficulty.
Responsibilities include managing customer interactions, conducting affordability assessments, agreeing repayment plans, and providing financial signposting.
Benefits include a competitive salary of £26,000, 25 days holiday, annual bonus, flexible benefits allowance, and generous pension contributions.
Matching Summary
Match Score: 85
Santander Consumer Finance is seeking a Financial Support Agent for a 12-month fixed term contract in Newport Pagnell, UK, focused on providing assistance to customers facing financial difficulties. The ideal candidate should have customer service experience, strong negotiation skills, and a commitment to ethical practices in financial conversations.
Salary
Base: £26,000; Bonus/Equity: Annual bonus based on personal and company performance; Benefits: 25 days holiday, £500 flexible benefit allowance, generous pension contributions, employee assistance programme, sharesave scheme, reduced gym passes