Customer Success Manager | Retail Analytics

Eflexsystems

Minimum: $82,000 usd; maximum: $131,000 usd; benef...
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Market share analytics
Data inquiries support
Retail-based customers
** Eflexsystems is seeking a Customer Success Manager specializing in retail analytics, focusing on Hardlines and Electrical Distributor customers. The role involves managing customer portfolios, driving customer success through data analytics, and collaborating with various teams to deliver solutions. **

Job Summary

  • Manage and support a portfolio of Hardlines and Electrical Distributor customers, addressing market share analytics and data inquiries.
  • Oversee customer retention, manage contract renewals, and support sales with KNAs and product expansion opportunities.
  • Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in.

Matching Summary

Match Score: 75

** Eflexsystems is seeking a Customer Success Manager specializing in retail analytics, focusing on Hardlines and Electrical Distributor customers. The role involves managing customer portfolios, driving customer success through data analytics, and collaborating with various teams to deliver solutions. **

Salary

Minimum: $82,000 USD; Maximum: $131,000 USD; Benefits: Comprehensive health and wellness benefits

Skills & Requirements

Must-have

  • Market share analytics
  • Data inquiries support
  • Retail-based customers
  • Big Data experience
  • Business Intelligence tools
  • AI-enabled tools proficiency

Nice-to-have

  • Adaptability and self-motivation
  • Dynamic problem-solving skills
  • Process-driven mindset
  • Highly collaborative
  • Willingness to embrace change

Key Requirements

  • 3+ years applicable experience
  • Bachelor’s degree preferred
  • Experience with retail customers
  • Experience with Big Data
  • Experience with BI tools
  • Working knowledge of AI tools

Work Rights

Not specified

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