Client Services Specialist – Italian Speaker (french As A Second Language)

Autodesk

Ireland
Base: based on experience + location; bonus/equity...
Hybrid
Native-level italian proficiency
Fluent french language skills
Microsoft office skills
Autodesk is seeking a Client Services Specialist fluent in Italian and French to enhance customer support and satisfaction. The role involves troubleshooting, communication across multiple channels, and educating customers about Autodesk products and services, while offering a hybrid working environment

Job Summary

  • This role ensures customers have immediate access to Autodesk software products by troubleshooting back-office systems and resolving account issues.
  • The position involves communicating with partners across phone, chat, and email while providing hands-on training and conducting 'how-to' sessions.
  • Autodesk values a culture of belonging and offers a hybrid working model where employees can join their team monthly in Ireland offices.

Matching Summary

Match Score: 85

Autodesk is seeking a Client Services Specialist fluent in Italian and French to enhance customer support and satisfaction. The role involves troubleshooting, communication across multiple channels, and educating customers about Autodesk products and services, while offering a hybrid working environment.

Salary

Base: Based on experience and location; Bonus/Equity: Annual cash bonuses, commissions for sales roles, stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Native-level Italian proficiency
  • Fluent French language skills
  • Microsoft Office skills
  • Operating system knowledge
  • Live customer support experience

Nice-to-have

  • Additional European language skills
  • Process improvement mindset
  • Hybrid work environment adaptability
  • Partner onboarding experience
  • Webinar delivery capability

Key Requirements

  • Native Italian and fluent French required
  • Must possess Microsoft Office skills
  • Knowledge of operating systems required

Work Rights

Not specified

Tailored Resume

Cover Letter