This role is responsible for accurate invoicing, renewal support, order processing, and maintaining high-quality financial and customer data
Job Summary
This role is responsible for accurate invoicing, renewal support, order processing, and maintaining high-quality financial and customer data.
The Billing Operations Analyst will serve as a point of contact for customer inquiries and billing disputes, working cross-functionally with teams such as Sales Operations, Revenue, Collections, and Customer Success.
This position offers an excellent opportunity for someone who enjoys detail-oriented work, proactive problem solving, and collaboration, and who is eager to contribute to scalable, well-controlled financial operations.
Matching Summary
This role is responsible for accurate invoicing, renewal support, order processing, and maintaining high-quality financial and customer data.
Skills & Requirements
Must-have
Accurate invoicing and order processing
Customer data maintenance
Cross-functional collaboration
Billing and revenue reporting
Process improvement identification
Customer inquiry resolution
Nice-to-have
High-growth SaaS company experience
Continuous improvement mindset
Proactive problem solving
Scalable financial operations
Key Requirements
Bachelor's degree in Business, Accounting, Finance, or related field
2+ years of experience in billing and customer operations in a SaaS environment
Proficiency with Excel, Power BI, or similar tools