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JLL UK is seeking a Senior Helpdesk Executive in Bengaluru, India, to manage work orders, enhance employee engagement, and ensure effective communication across teams. The role requires strong organizational and analytical skills, with a focus on improving customer satisfaction and operational performance.
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Job Summary
Manage the complete lifecycle of work orders including creation, monitoring, escalation, follow-ups, and closure, with regular status updates to stakeholders.
Track and report KPIs and SLA performance through detailed dashboards and resolution reports.
Act as system administrator for workplace management tools (e.g., Corrigo), including user access, role changes, and updates.
Matching Summary
Match Score: 75
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JLL UK is seeking a Senior Helpdesk Executive in Bengaluru, India, to manage work orders, enhance employee engagement, and ensure effective communication across teams. The role requires strong organizational and analytical skills, with a focus on improving customer satisfaction and operational performance.
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