Program Manager, People Operations Strategy

Stripe

Remote, United States
Fully remote
8+ years people operations experience
Central work intake model design
Workforce management and qa leadership
Stripe is seeking a Program Manager for its People Operations Strategy team to drive operational efficiency and transformation through AI and automation. The ideal candidate should have extensive experience in People Operations and service delivery management, with a strong analytical skill set

Job Summary

  • Stripe is seeking a strategic Program Manager to lead the transformation of Global People Operations toward proactive, AI-driven efficiency.
  • The role involves designing a centralized 'Front Door' intake process to vet initiatives and ensure operational fit before they enter the roadmap.
  • Candidates must demonstrate strong analytical skills to build predictive models for demand forecasting and manage complex service delivery ecosystems.

Matching Summary

Match Score: 85

Stripe is seeking a Program Manager for its People Operations Strategy team to drive operational efficiency and transformation through AI and automation. The ideal candidate should have extensive experience in People Operations and service delivery management, with a strong analytical skill set.

Skills & Requirements

Must-have

  • 8+ years People Operations experience
  • Central work intake model design
  • Workforce management and QA leadership
  • AI and RPA requirement definition
  • Demand forecasting and capacity modeling

Nice-to-have

  • Service design and optimization experience
  • Process migration with automation solutions
  • ITIL, Lean, or Six Sigma certification
  • Vendor management in outsourced models
  • Documentation adoption and knowledge systems

Key Requirements

  • 8+ years in People Ops or Business Operations
  • Experience leading workforce management infrastructure
  • Fluency in defining AI and RPA requirements
  • Proven track record with central intake models

Work Rights

Not specified

Tailored Resume

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