Senior Customer Service Executive (Airfreight Export)

TSTAR RECRUIT PTE. LTD.

Singapore, Singapore
Base: up to sgd 4,500; bonus/equity: aws + vb (1 m...
5.5 days work, mon-fri: 9am-6pm, sat: 9am-1pm (onsite at changi airport)
5 years freight forwarding experience
Airfreight export operations management
Iata regulations knowledge
TSTAR Recruit Pte Ltd is seeking a Senior Customer Service Executive specializing in airfreight export to manage and coordinate shipments while ensuring compliance with IATA regulations. The ideal candidate should possess extensive experience in freight forwarding, strong interpersonal skills, and a collaborative team spirit

Job Summary

  • The role involves managing end-to-end airfreight export shipments while ensuring strict compliance with IATA regulations and cargo commodity standards.
  • Candidates will coordinate closely with internal teams, overseas agents, and customers to arrange flight bookings, verify shipping documents, and resolve invoice disputes.
  • The position offers a competitive salary up to SGD 4,500 plus annual wage supplement and variable bonus for an established MNC based at Changi Airport.

Matching Summary

Match Score: 85

TSTAR Recruit Pte Ltd is seeking a Senior Customer Service Executive specializing in airfreight export to manage and coordinate shipments while ensuring compliance with IATA regulations. The ideal candidate should possess extensive experience in freight forwarding, strong interpersonal skills, and a collaborative team spirit.

Salary

Base: Up to SGD 4,500; Bonus/Equity: AWS + VB (1 Month); Benefits: Not specified

Skills & Requirements

Must-have

  • 5 years freight forwarding experience
  • Airfreight export operations management
  • IATA regulations knowledge
  • AWB/HAWB document verification
  • Flight booking coordination
  • Overseas agent liaison

Nice-to-have

  • DGR certification preferred
  • Strong problem-solving skills
  • Pleasant personality
  • Team player attitude
  • Independent work capability

Key Requirements

  • Minimum 5 years in freight forwarding
  • Diploma or Degree in relevant field
  • Proficiency in MS Office
  • Knowledge of AED requirements

Work Rights

Not specified

Tailored Resume

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