Customer Service Coordinator With German

UPM

Wrocław, Poland
Hybrid
Customer service in b2b
Order intake and management
Salesforce case management
Provide Customer Service in commercial related tasks and execute daily operations, including order intake and management

Job Summary

  • Provide Customer Service in commercial related tasks and execute daily operations, including order intake and management.
  • Communicate with customers through various channels, including phone, online video calls and email through the Salesforce Case Management system.
  • We offer you great opportunities to learn and grow throughout your career.

Matching Summary

Provide Customer Service in commercial related tasks and execute daily operations, including order intake and management.

Skills & Requirements

Must-have

  • Customer Service in B2B
  • Order intake and management
  • Salesforce Case Management
  • Fluent in German and English
  • Proactive internal coordination

Nice-to-have

  • Open-minded and eager to learn
  • Continuous improvement mindset
  • Thrive in team environment
  • Proficiency in another European language

Key Requirements

  • Bachelor's or Master's degree
  • Fluent in German and English
  • Work authorization for Poland

Work Rights

Not specified

Tailored Resume

Cover Letter