The Head Waiter is responsible to oversee the front-of-house operations, ensuring exceptional customer service, coordinating seating arrangements, and supervising waitstaff to maintain a smooth and enjoyable dining experience for guests
Job Summary
The Head Waiter is responsible to oversee the front-of-house operations, ensuring exceptional customer service, coordinating seating arrangements, and supervising waitstaff to maintain a smooth and enjoyable dining experience for guests.
Key responsibilities include training new staff members, creating and managing work schedules, and coordinating with kitchen and bar staff for efficient service delivery.
The role requires a thorough understanding of menu offerings, excellent interpersonal and communication skills, and strong leadership and organizational abilities.
Matching Summary
The Head Waiter is responsible to oversee the front-of-house operations, ensuring exceptional customer service, coordinating seating arrangements, and supervising waitstaff to maintain a smooth and enjoyable dining experience for guests.
Skills & Requirements
Must-have
Exceptional customer service
Supervising waitstaff
Managing reservations
Handling customer inquiries
Ensuring dining area cleanliness
Nice-to-have
Promoting special offers
Quick thinking and problem-solving
Motivating waitstaff
Maintaining a cohesive team
Key Requirements
Minimum 5 years working experience
3 years relevant working experience
2 years GCC experience is a plus
Diploma in Hotel and Restaurant Management or Food and Beverage related course