Poradce Zákaznické Podpory S češtinou

Concentrix

Prague, Czech Republic
Base: 30,000 kč; bonus/equity: up to 2,500 kč mont...
Customer service via phone, email, chat
Work from home
Active team collaboration
You will be responsible for answering client questions and helping resolve problems for a fashion retail partner, working remotely

Job Summary

  • You will be responsible for answering client questions and helping resolve problems for a fashion retail partner, working remotely.
  • Your workday will involve handling customer requests via phone, email, and chat, with flexible working hours from Monday to Sunday.
  • The company offers a full-time work-from-home position with a base salary of 30,000 Kč plus performance-based bonuses, along with various benefits and career development opportunities.

Matching Summary

You will be responsible for answering client questions and helping resolve problems for a fashion retail partner, working remotely.

Salary

Base: 30,000 Kč; Bonus/Equity: up to 2,500 Kč monthly bonus based on performance; Benefits: meal contribution, language courses, summer party, Christmas party, online team building activities

Skills & Requirements

Must-have

  • Customer service via phone, email, chat
  • Work from home
  • Active team collaboration
  • Czech native speaker
  • MS Office proficiency

Nice-to-have

  • Interest in fashion
  • Helping others
  • Patience and communication skills
  • Team player and independent worker

Key Requirements

  • High school education with matriculation
  • Communicative English level
  • Ability to quickly recognize customer needs
  • Effective work organization and prioritization

Work Rights

Not specified

Tailored Resume

Cover Letter