Celonis is the global leader in Process Intelligence, investing heavily in AI to turn data insights into immediate business action
Job Summary
Celonis is the global leader in Process Intelligence, investing heavily in AI to turn data insights into immediate business action.
The IT Service Engineer will serve as the first point of contact for employees globally, resolving hardware, software, and network issues across macOS and Windows environments.
Employees receive ownership from day one through Restricted Stock Units (RSUs), unlimited PTO, and a generous parental leave policy.
Matching Summary
Celonis is the global leader in Process Intelligence, investing heavily in AI to turn data insights into immediate business action.
Skills & Requirements
Must-have
Hands-on macOS and Windows troubleshooting
Active Directory and Azure AD experience
M365 administration and support proficiency
Mobile Device Management with Intune and Kandji
Shift-based global support schedule availability
Nice-to-have
Excellent communication in multicultural teams
Proactive problem-solving mindset
Experience with video conferencing systems
Strong documentation and user guide creation skills