Front Office Supervisor (m/w/d) – Ibis Styles München Airport (m/w/d)
Ibis Styles München Airport
München, Germany
On-site
Front office operations
Guest service excellence
Team motivation and support
Ibis Styles München Airport is seeking a Front Office Supervisor to manage and enhance guest experiences at their newly opened hotel near Munich Airport. The ideal candidate should possess strong leadership skills, extensive front office experience, and a commitment to exceptional customer service
Job Summary
Ensure a smooth check-in and check-out process, even during peak times, and manage guest complaints professionally.
Collaborate closely with other departments and implement brand standards to maintain service and quality guidelines.
Benefit from Accor Academy training, global opportunities, and the All Heartist Card for worldwide hotel discounts.
Matching Summary
Match Score: 85
Ibis Styles München Airport is seeking a Front Office Supervisor to manage and enhance guest experiences at their newly opened hotel near Munich Airport. The ideal candidate should possess strong leadership skills, extensive front office experience, and a commitment to exceptional customer service.
Skills & Requirements
Must-have
Front Office Operations
Guest Service Excellence
Team Motivation and Support
Brand Standards Implementation
Cash Handling and Reporting
Nice-to-have
Airport Hotel Experience
Strong Communication Skills
Adaptability and Flexibility
Cross-Departmental Collaboration
Key Requirements
Completed vocational training or degree in hotel management or tourism
Several years of professional experience in Front Office
Experience in a leadership role
Proficiency in hotel software systems (e.g., Opera)