Job Summary

• You’ll start your journey in one of our branches, providing face‑to‑face support to customers.
• We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework.
• We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Private medical benefit with BUPA Share schemes Benefits you can adapt to your lifestyle, such as discounted shopping 22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles A range of wellbeing initiatives and generous parental leave policies

Matching Summary

Salary

Base: £15,720 - £16,170; Bonus/Equity: Not specified; Benefits: Generous pension contribution, annual performance-related bonus, private medical, share schemes, discounted shopping, 22 days holiday plus bank holidays, wellbeing initiatives, parental leave

Skills & Requirements

Key Requirements

• minimum 12 months customer service experience
• people person
• ability to quickly build relationships

Work Rights