Analista Fss

Prudential

Mexico City, Mexico
Customer service support
Insurance application processing
Post-issuance endorsement processing
Attend to the sales force by processing new applications and post-issuance procedures, providing prior advice to clients to ensure satisfaction and retention

Job Summary

  • Attend to the sales force by processing new applications and post-issuance procedures, providing prior advice to clients to ensure satisfaction and retention.
  • Register new insurance applications, reviewing and analyzing information and documentation for completeness according to issuance and collection policies.
  • Advise and train executives and commercial partners on the correct procedures for submitting documentation to expedite policy issuance and delivery.

Matching Summary

Attend to the sales force by processing new applications and post-issuance procedures, providing prior advice to clients to ensure satisfaction and retention.

Skills & Requirements

Must-have

  • Customer service support
  • Insurance application processing
  • Post-issuance endorsement processing
  • Sales channel support

Nice-to-have

  • Financial services expertise
  • Proactive client advisory
  • Process optimization

Key Requirements

  • Minimum 1 year of experience
  • Customer service experience
  • Insurance experience (Life or GMM preferred)
  • Basic knowledge of insurance concepts
  • Completed or incomplete Bachelor's degree
  • Basic English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter