Case Manager

Toll Group

Brisbane, Australia
On-site
End to end relocation experience
Defence relocation policy & entitlements
Proactive and technically competent administration
You will play a crucial role in supporting relocation initiatives by being the single point of contact for Australian Defence Force (ADF) Members & their families during their relocation across Australia

Job Summary

  • You will play a crucial role in supporting relocation initiatives by being the single point of contact for Australian Defence Force (ADF) Members & their families during their relocation across Australia.
  • Delivering a high-quality end to end relocation experience to your relocating ADF members and their families through world class case management, policy compliance, advocacy and escalation resolution.
  • Flexible work options available, supportive team environment, and full training provided.

Matching Summary

You will play a crucial role in supporting relocation initiatives by being the single point of contact for Australian Defence Force (ADF) Members & their families during their relocation across Australia.

Skills & Requirements

Must-have

  • End to end relocation experience
  • Defence relocation policy & entitlements
  • Proactive and technically competent administration
  • Respond to telephone and email enquiries

Nice-to-have

  • Global mobility experience
  • Assignment management experience
  • Insurance or travel experience
  • Interact professionally with diverse stakeholders

Key Requirements

  • Case management experience in a similar role
  • Ability to interpret policy and legislation
  • Effective communication skills
  • Strong attention to detail & time management skills
  • Proficiency in all Microsoft applications
  • Must be an Australian Citizen or Permanent Resident

Work Rights

Australian Citizen or Permanent Resident

Tailored Resume

Cover Letter